Keys to Successful Phone Broadcasting

We often talk in the office here about the ways our customers can help themselves improve the quality and success of their phone message deliveries.  There are just two very important things you can do to insure success.  They would definitely be considered "best practices" for phone broadcasting.  First, make sure you have an up to date and correctly formatted phone list.  An Excel spreadsheet works fine and you'll need a complete 10-digit phone number (including area code) in ONE column.   Second, work on your message by writing a script and practicing it aloud several times.  Chances are, after you read it, you will make changes.  The average script goes through about five to ten drafts before it sounds right.  With a properly formatted phone list, and a good script, you are 95% there!